RETURNS + POLICIES

SHIPPING

Due to high-demand Division31 does not allow overnight or rushed shipping orders. Our wait time is anywhere from 2 weeks – 1 month so please be patient, we promise we are worth the wait.

RETURNS / REFUNDS

Due to the personal and private nature of our products we have a strict “no refunds and or returns” policy. All products are sold “as is” and cannot be returned. If you have any questions or concerns please feel free to email us at info@division31.com for assistance. All Items are FINAL SALE.

CUSTOM ORDER POLICY

Custom products are made to order, and must be fully pre-paid (and are subject to our “no refunds or returns” policy). We will work with you to ensure that you are happy with your request. However, some people are miserable and never happy. If that is the case and you are that person, your order will be cancelled – with no refund (your payment will compensate us for the work we have done) if you are not ecstatic after 4 rounds of changes.

PRODUCT WARNINGS

ALWAYS avoid suffocation dangers – do not use these products to choke or restrict breathing.

ALWAYS avoid personal injury – be careful not to cause physical injury.

ALWAYS get consent – these products should only be used by consenting parties.